Get answers to common questions about the Mate X — Smart Mobility Companion Robot
The Mate X is a smart mobility companion robot that brings autonomous-driving technology to personal mobility. Set a destination and it drives you there safely, with instant joystick override, voice control, real-time mapping and centimeter-level obstacle avoidance. The Mate X is a consumer product, not a medical device.
The cameras and sensors are used only for obstacle avoidance and navigation. All perception data is processed locally on the device and is never uploaded. Nothing leaves the Mate X unless you actively choose to share diagnostic logs.
No. The Mate X is consumer technology — a smart mobility companion robot for everyday life. It is not marketed or certified as a medical device.
The Mate X is designed for individuals who want greater independence in their daily lives, as well as facilities and communities focused on safety and autonomy. It serves anyone who values autonomous mobility support, intelligent assistance, and daily interaction.
Unlike conventional mobility aids, the Mate X integrates autonomous navigation with obstacle avoidance, front 180° sensing, voice control, a powered seat lift, and a removable LiFePO4 battery. It is an intelligent companion that supports safer everyday mobility and daily living.
The Mate X is engineered for seamless operation across diverse environments including indoor living spaces, facilities, community centers, shopping areas, and outdoor public spaces. Its four-wheel independent suspension and terrain adaptability enable smooth transitions between different surfaces.
Yes. The Mate X features autonomous navigation, voice control, and real-time environmental perception that enable natural interaction and scenario-adaptive responses, combining perception, reasoning, and action for context-aware companionship.
The Mate X detects obstacles and pedestrians in real time and actively avoids collisions, using front 180° sensing, real-time mapping, and centimeter-level obstacle avoidance. Emergency braking distance is under 3.5 m on dry surfaces and under 4 m when wet.
Set a destination and the Mate X drives you there safely using autonomous navigation with obstacle avoidance, real-time mapping, and route optimization. You can take over instantly with the joystick at any time, or guide it with voice commands (forward, back, left, right).
Yes. The Mate X is designed for seamless integration with smart home ecosystems, enabling coordinated automation, voice control, and unified management of your intelligent living environment.
The Mate X uses a removable LiFePO4 battery (25.2 V / 18 Ah, 453.6 Wh) with a full charge in about 4 hours, delivering up to 30 km of range on level ground with smart features on. The charger accepts 100–240 V AC input.
Yes. The Mate X supports over-the-air (OTA) updates so its software stays current, and its modular architecture allows for future upgrades as robotics and AI technology advances.
You can join our waitlist, explore partnership opportunities, or discuss distribution inquiries through our Contact page. We welcome conversations with individuals, facilities, distribution partners, and media interested in the future of intelligent mobility.
The Mate X will be unveiled at IFA Berlin 2026. Availability varies by region — please contact us through our Contact page to discuss availability, distribution partnerships, or dealer inquiries for your location.